LSVT Global, Inc. (“LSVT,” “we,” “us,” “our”) collects information when you visit our site(s). How this information is collected and used is important to you, and this privacy policy (“Privacy Policy”) explains what we collect and how we use the information, giving you choices about the way your information or data is collected and used. By visiting or using any of our websites (“Website” or “site”) or otherwise providing your data to LSVT, you are accepting and agreeing to the terms in this Privacy Policy. This Privacy Policy is subject to change. If you do not agree to the terms in this Privacy Policy, please do not use the Website, provide any information, or take the action as otherwise described in this Privacy Policy.  You acknowledge that you are aware of and accept the terms and conditions of the LSVT Global, Inc. Terms of Use (“LSVT Terms of Use”). 

Data Controller and Purposes

LSVT is the controller and processor of your personal information and data.  The purposes for which we collect and process your information and data, include (without limitation): 

• To maintain your customer relationship with LSVT 
• To be able to contact you via email, mail, and telephone 
• To keep you informed about LSVT-related activities 
• To send you promotional communications
• To send you upgrades and special offers related to our information, products, and services

We will only collect and process personal data about you where we have lawful basis. The lawful basis for processing is compliance with the customer relationship established by you, as well as your consent established by providing your information as described in this Privacy Policy. 

Your Choice. It is up to you whether you participate in any of the activities from which we obtain your information. If you choose to participate, any personal information we collect about you will be handled in accordance with this Privacy Policy. Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on other lawful basis, you have the right to object in accordance with this privacy policy.

Information We Collect 

Personal information means information that is related to an individual. Non-personal information means information that does not directly identify an individual. LSVT collects both types of information about visitors to the Website (“visitors”). The following provides examples of the types of information that we collect and how we use that information. 

Non-personal information includes general information about visitors (such as the time of day the Website is accessed by multiple visitors), information in aggregate form (such as statistics relating to the number and frequency of visitors, which pages are visited most frequently), and information in de-identified form (such as the number of visitors of a certain gender or age, or the number of visitors from a certain region). If you have provided us with personal information, general information can be coupled with your personal information, or it can be decoupled from your personal information. 

Personal information is specific to you and includes such things as your e-mail address, name, and mailing address. This type of information is sometimes called “personally identifiable information.” We collect information provided by you directly or indirectly by monitoring and collecting the information. We may also collect personal information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. LSVT will use this information for the purposes of which it was collected and as disclosed in this Privacy Policy. 

Information you directly provide refers to any information that you input into the Website and provide to us. For example, when you register to access various portions of the site, you are required to provide certain information (such as name, email address, username, password), when you choose to post content you elect to provide certain information, and when you purchase items or subscribe to various services on the site, you are required to provide certain information (such as credit card information, billing address, shipping address, phone number, products/services purchased). If you choose not to provide any personal information about yourself, you may not be able to purchase items or participate in certain programs or activities and we may not be able to fulfill a request you may have.

If you complete registration or order forms and provided payment information, we collect bank account or credit card information, billing address information, and similar information (“personal financial information”) to process the registration or order.  We destroy personal financial information after your registration or order has been processed. 

We may also collect information indirectly through the use of cookies and web beacons and other similar means. A cookie is a small file that is stored on a visitor’s computer for record-keeping purposes. Cookies may be placed on your computer by LSVT or by third parties that provide content on our site (e.g., advertisers, business partners). Web beacons are similar to cookies and can be used to monitor a visitor’s activities. LSVT may use web beacons to monitor the number of people using the site, number of people opening e-mails sent from LSVT, or other data collection. 

How We Use and Share Information We Collect 

Personal Information. LSVT uses personal information we collect to provide you with information, products or services you order or subscribe to. LSVT uses your personal information to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our site; improve the quality of experience when you interact with our site; send you administrative e-mail notifications; respond to your inquiries related to employment opportunities or other requests; send promotional communications; send upgrades and special offers related to our information, products and services, and for other marketing purposes of LSVT or our third party companies, should you opt-in to receive such communications by following the instructions we provide; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback; comply with applicable law or legal requirements; and for other legitimate purposes permitted by applicable law. LSVT uses personal information that is coupled with non-personal information and performance data to improve your experience on our site by providing you with information that is relevant to you. 

Where the information, product or service is one that is offered on our site but provided by a third party, we will provide your personal information to that third party solely for the purpose of providing you the information, product or service that you ordered. Unless you authorize us to, as further discussed below, the third party will be instructed not to use your information for the purpose of offering you any other information, product or service. 

LSVT uses personal information we collect to provide you information about other information, products or services offered by LSVT. If you do not wish to receive these kinds of communications, you can opt out by sending an email to info@LSVTGlobal.com, or by changing your profile on the site. LSVT will not provide personal information we collect (excluding associated general data) to third parties, as well as unaffiliated third party business partners, to enable them to directly provide you information about their information, products or services, except as explained in this Privacy Policy. LSVT may ask you if you would like us to share your information with other unaffiliated third parties who are not described in this Privacy Policy, and we can do so with your consent. 

LSVT may provide any of the above information to our service providers, but our service providers will be instructed not to use the information for their own benefit; they may only use the information as necessary to provide services to LSVT. We may share your information with service providers that perform services for LSVT, such as providing hosting services, marketing assistance, analyzing user data, processing payment card information, and for other legitimate purposes permitted by applicable law. 

Some of LSVT’s business partners, including advertisers, use cookies on the site, but LSVT has no access to or control over these cookies. This Privacy Policy covers the use of cookies by LSVT only and does not cover the use of cookies by any advertisers. 

Clinician Information.  If you are a clinician with active certification in a LSVT Global treatment and choose to have your personal data listed on our web site, we will list only that information you choose to show (“active clinician information”). We cannot control the use of this data by third parties once it is displayed.  If you are a clinician who does not have active certification, we collect your name and date of certification (“inactive clinician information”).

Non-Personal Information. LSVT uses general information that has been de-coupled from any personal information for a broad range of purposes.  We use non-personal information to determine anonymous characteristics of aggregate visitors to our site and to improve our site and services or to better market our services.  We provide any of this data to unaffiliated third parties for the same or similar uses (e.g., we may provide non-personal performance data to unaffiliated third parties, such as research institutions, universities, hospitals, physicians or clinicians, who may use that data for research and other purposes). 

Information Provided to Third Party sites Linked to Our Site 

This site contains links to other sites. LSVT is not responsible for the privacy practices of such other sites. LSVT encourages users to be aware when they leave our site and to read the privacy statements of sites they link to. This Privacy Policy applies only to information collected on our site. 

Publicly Posted Information 

The site allows you to contribute content to one or more publicly accessible blogs, forums, or groups or to communicate by means of online functions. Any information you contribute to these public forums is, by design, open to the public. What you have written may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, this information may also appear in third party search engines like Google, Yahoo, or MSN. Any information you provide via any of these public forums is not subject to this Privacy Policy, and instead, is subject to the LSVT Terms of Use. 

Feedback to LSVT 

LSVT has feedback functionality on the Website that allows you to submit comments, suggestions, or bugs found. LSVT may collect your name or username and email address to follow up with you or thank you for a suggestion. This Privacy Policy does not apply to content, business information, ideas, concepts or inventions that you transmit to us. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them to LSVT. By sending them to LSVT, you are expressly authorizing LSVT to use this information in any manner deemed appropriate by LSVT. 

Publication Right

You give LSVT the right and permission to use, store, reproduce, and publish photographs, film, video tapes, or other printed or electronic representations in any media that show your image or likeness thereof, and you agree not to bring any action against LSVT based on us of your image or likeness,   including but not limited to any claim that such use violates your right of privacy or publicity or reflects adversely upon you.  You hereby release LSVT from any and all liability from such use and publication that may exist now or in the future.  Further, you hereby authorize the reproduction, sale, copyright, exhibit, broadcast, publishing, editing, modification, electronic storage and/or distribution of said photographs, film, video tapes, and/or other representations of such image or likeness, alone or combined with other materials, without limitation at the discretion of LSVT.  You understand and agree that LSVT owns all rights to any materials incorporating your image or likeness on the Website and that LSVT has no obligation to use your image or likeness.  

Security 

LSVT cares about protecting the security and integrity of your personal information. To that end, we have put in place reasonable security procedures and practices to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. However, no method of transmission over the Internet, or method of electronic storage is 100% secure and we do not guarantee its absolute security. We are not responsible for any breach of its security or for the actions of any third parties that may obtain any personal information. You are prohibited from violating or attempting to violate security for or otherwise interfering with the operation of the Website. We do not make, and expressly disclaim, any representation or warranty, express or implied, regarding the security or integrity of the Website and your personal information. Please contact us if you have any questions about security of our site. 

Retention of Information 

LSVT retains information for the following periods, after which the information will be destroyed or rendered unreadable/unusable by June 30^th following the ending of the period specified: 

Personally Identifiable Information:

• If you have purchased products or services from us, we retain personally identifiable information for a period of four (4) years following the fulfillment of those products or services to you; 

• For a period of three (3) years following your last connection to the Website; and
• For so long as is necessary to comply with legal requirements. 

Personal Financial Information:

• Destroyed after your registration or order has been processed. 

Active Clinician Information:

• For as long as you maintain your active certification status with LSVT Global; 
• Except for name and last date of active certification status, which is retained as described in “inactive clinician information” below, for a period of four (4) years following the last date of active certification status; and 
• For so long as is necessary to comply with legal requirements. 

Inactive Clinician Information:

• Name and last date of active certification status for an indefinite period, unless you opt out pursuant to this Privacy Policy, in which case for so long as is necessary to comply with legal requirements. 

Correction/Updating of Personal Information/Opt Out 

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, follow the instructions below to review, modify, or update your personal information. 

To modify the information you have provided during registration, please login and update your personal settings on the site. 

To unsubscribe from a promotional email, please follow the instructions in any email you receive. If you decide not to receive promotional emails, we may still send you transactional communications, such as those about your account, to fulfill orders you have made, to ask you to rate product you purchased, or event you attended. 

For personal data that we have about you, you can contact us (see Contact Information below) for the following actions:

• Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide benefits to you).
• Change or Correct Data: You can edit some of your personal data. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
• Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
• Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.

If you request your registration information be updated or if you unsubscribe from communications, we may need to retain certain information for recordkeeping purposes, as required under applicable legal obligations, or to complete any transactions that you began prior to requesting such change or access. When updating your personal information, we may ask you to verify your identity before we can act on your request. Any access request will be subject to the relevant fee, if any, to meet our costs in providing you with details of the information we hold about you. We will comply with your request as soon as reasonably practicable and in accordance with applicable laws. 

Business or Asset Transfer or Sale 

LSVT’s business, or portions thereof, may be sold or otherwise transferred to third parties through various means (e.g., sale of stock, sale of assets, merger). In such transactions, LSVT may, and likely will, transfer information collected through the site, or give the acquirer a license to use that information. LSVT will make a reasonable effort to provide notice on the site. 

Release of Information for Legal Reasons 

LSVT may release information concerning your use of LSVT (including, but not limited to, posted public content, registration information, and network records) when it believes in good faith that such release is appropriate to comply with the law (for example, pursuant to a statutory demand, subpoena, warrant, or court order), to protect against fraudulent, abusive or unlawful use of the site, to protect LSVT's rights or property, enforce any contract between you and LSVT, or if LSVT reasonably believes that a situation involving danger of death or injury to any person requires disclosure. 

Your California Privacy Rights 

California Civil Code Section 1798.83 provides California residents with certain additional rights as it relates to their personal information. It provides that a business, such as LSVT, must provide a California resident with a means of requesting certain information regarding the business’s disclosure of the California resident’s personal information to third parties for the third party’s direct marketing purposes. However, as discussed in our Privacy Policy, we do not provide your personal information to third parties for their direct marketing purposes. 

LSVT does not respond to Do Not Track (DNT) signals. Some third party sites may track your actions when you are browsing and accessing content.  Various browsers offer a DNT option that sends a signal to third parties that you do not want to be tracked.

European Economic Area (EEA) Visitors 

In accordance with applicable laws, you may have the right to request access to, rectification, and erasure of your personal information; restriction of processing of personal information; objecting to certain processing of personal information; and the right to data portability. Where any processing of personal information is solely dependent upon your consent, you have the right to withdraw such consent at any time (For example, we suggest by using the unsubscribe link contained in an applicable marketing message or emailing us at info@LSVTGlobal.com). Where you believe that we have not processed your personal information in accordance with applicable laws, you may lodge a complaint with the respective supervisory authority or data protection regulator. The provision of personal information by you will be for contractual, marketing, analytical purposes, or other purposes as referred to in this Privacy Policy. When we receive your request, we may ask you to verify your identity before we can act on your request. We may withhold information where we are required by law to do so or if the search for that information would require disproportionate effort or have a disproportionate effect to, for example, the cost of providing the information, the time it would take to retrieve the data, or how difficult it may be to obtain the information requested. 

International Operations 

If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S.A. law and you provide personal information to us, please note that any personal information that you provide to us may be transferred to the United States of America. By providing your personal information, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth in this Privacy Policy. Where we transfer your personal information from the EEA to recipients located outside the EEA who are not in a jurisdiction that has been formally designated by the European Commission as providing an adequate level of protection to receive personal information, we do so on the basis of standard contractual clauses. You may request a copy of the relevant standard contractual clauses by emailing us at info@LSVTGlobal.com. 

Governing Law and Enforcement of Privacy Policy

LSVT is based, and this site is hosted, in the United States of America.  Use of this Website is governed by United States of America law and the laws of the State of Arizona.  If you are accessing the Website from a physical location outside of the United States of America with laws or regulations governing personal data collection, use, and disclosure that are different from United States laws, you agree that by accessing the Website, you are transferring your personal information to the United States of America and you consent to the application of the laws of the United States and the State of Arizona with respect to use of the Website and any dispute regarding the Website or this privacy policy. You further consent to the exclusive jurisdiction of the state and federal courts located in the State of Arizona. If any provision of this Privacy Policy is held by a court of competent jurisdiction to be illegal, unenforceable, or in conflict with any applicable law, the validity of the remaining portions or provisions shall remain in full force and effect.

Contact Information 

LSVT welcomes your comments or questions regarding this Privacy Policy. Please contact us in any of the following ways: 

Mailing: LSVT Global, Inc., 4720 N. Oracle Road, Tucson, AZ 85705, USA. 

Email: info@lsvtglobal.com 

Direct Phone: 1-520-867-8838 

Toll Free Phone: 1-888-438-5788 

If LSVT needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail. 

Changes in This Privacy Policy 

LSVT may change this policy at any time by updating the current version on the Website. Your continued use of the site will be deemed your agreement that your information (including information collected in the past) maybe used in accordance with the new policy. If you do not agree with the changes, then you should stop using the site, and you should notify us in accordance with this Privacy Policy. The date of the last revision appears below. 

Last Revision Date: January 8, 2021